Accessibility Statement

OULIV is committed to making our website accessible and usable by as many people as reasonably possible, including people with disability.

We aim to design, develop and maintain ouliv.au in accordance with the principles of the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

Our accessibility approach includes:

• keyboard-accessible navigation and forms;
• clear headings and semantic page structure;
• sufficient colour contrast and visible focus indicators;
• meaningful alternative text for relevant images;
• labelled forms and understandable error messages;
• support for screen readers and assistive technologies where practicable;
• captions or transcripts for important video content where available; and
• consideration of reduced-motion preferences.

Accessibility is an ongoing process. Product files, legacy documents or content provided by third parties may not always achieve the same accessibility standard as the main website.

If you experience difficulty accessing information, completing a form or using any part of our website, please contact us. We will make reasonable efforts to provide the information in an accessible alternative format or resolve the issue.

Email: info@ouliv.au
Phone: 03 8808 5088

We welcome feedback that helps us improve the accessibility of OULIV's digital services.